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Freight Forwarding and Logistics Operations Lead

Full time Posted On 01.06.2017 Employer


Job Description:
Expedites the daily activities of DGF operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of maximizing profitability for the company. Identifies markets to be grown or maintained and develops appropriate business strategies. Responsible for development and implementation of special projects. Ensures compliance with preferred carriers is maintained. Ensures quality system is implemented and maintained within area of responsibility. Negotiates, prepares and issues most
favorable buying rate quotations internally and externally with shipping carriers. Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators. Assists in annual budget preparation for area of responsibility. Supervises two or more staff; responsible for coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes.
  • Follow up for process payment when due for vendors
  • Manage & administrate petty cash for the DGF operation
  • Participate in conference calls when required
  • Provide monthly reports for country
  • Coordinate effectively with other department contacts to ensure efficient shipment
  • handling/documentation/customs clearance/customer issue resolution
  • Supervise DGF team and process inbound shipments as per standard operating procedure and customer requirements
  • Liaise and negotiate rates, invoices and issues with external suppliers/contractors/customs as direct contact for the country.
  • Coordinate with AFR & OFR clerk to ensure prompt issue resolution and smooth operations
  • Monitor Logis data entry as per global-, regional or customer required KPI’s
  • Coordinate with messenger on daily tasks to ensure prompt issue resolution and smooth operations
  • Coordinate Collection of services & duties with Customer upon or prior to delivery.
  • Provide information to create invoices for special shipments
  • Monitor shipment status and update company systems (e.g. Logis Air and Logis Ocean) as per business rules
  • Monitor empty container returns as per standard demurrage procedure
  • Incumbent has direct reports and authority over country line for DGF and functional personnel. He/she must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organisation’s business processes.

Progressive Recruitment Specialists
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Progressive Recruitment Specialists

Job ID:



Freight Forwarding and Logistics Operations Lead




Distribution-Shipping, Facilities, Inventory, Management, Warehouse



Employment Type:

Full time




Logistics-Transportation : Import-Export Administration, Inventory Planning and Management, Shipping and Receiving-Warehousing, Supplier Management-Vendor Management
Manufacturing-Production : Equipment Operations, General-Other: Production-Operations, Operations-Plant Management, Production-Operations Planning

Job Requirements

  • University Degree is an asset
  • 5 years of relevant experience preferably in the Freight Forwarding and Logistics industry
  • Licensed broker (Preferred)
  • Must be able to lead teams. 

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