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MEMORIAL COORDINATOR


Macoya or Trincity, North East Undisclosed Full time Posted On 04.13.2019 Expire On 04.30.2019 Employer

Description


MEMORIAL COORDINATOR
 
DESCRIPTION
 
The Memorial Coordinator is accountable for the coordination and execution of customized tributes to the memory of the deceased, in consultation with clients.  He/she is responsible for overseeing every aspect of the funeral to ensure the services provided are coordinated and executed in an efficient, professional and compassionate manner, to guarantee customer satisfaction.
 
Summary
 
The position of Memorial Coordinator is responsible for sourcing and attending to First Calls by effectively and efficiently executing the tribute arrangements for the client; conduct fact-finding interviews; implementing all details of the plan developed; arranging the viewing, attending the funeral and all other activities associated with the tribute.
 
Principal Responsibilities:
  • Meets with clients and conducts the Arrangement Conference according to the company’s standard
  • Advise clients on suitable products and services
  • Advise clients on the legal and other requirements for planning the funeral service
  • Plans all aspects of the funeral tribute service according to the client’s requests
  • Assists the client with any and all areas in which they may need assistance even if it is not directly related to the funeral e.g. assist with obtaining a taxi or flight arrangements etc.
  • Attends the viewing service and the funeral to ensure that it is rolled out perfectly and as requested by the family
  • Checks, double checks and triple checks the accuracy and delivery of all preparations for the funeral service
  • Complies with all company policies, procedures, and processes
  • Prepares any funeral related paperwork including but not limited to purchase orders, funeral notices, funeral programmes, accolades
  • Prepares, decorates and stages the chapel for viewing and funeral services
  • Prepares customer invoices and receives and processes payments according to the company’s policy
 
 


Belgroves Group of Companies



www.belgroves.com
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Overview


Belgroves Group of Companies
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Job ID:

69010

Title:

MEMORIAL COORDINATOR

Location:

Macoya or Trincity, North East

Category:

Customer Service

Salary Option:

Undisclosed
col-narrow-right   

Employment Type:

Full time

Posted:

04.13.2019


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Job Requirements


Qualifications and Experience 
  • Five CSEC/ CXC/ O’Levels two of which must be English Language and Mathematics
  • At least one (3) years experience in the service industry.
  • Training and/or experience in Event Management will be an asset
  • A minimum of an Associate degree in a relevant field will be an asset.
  • Valid Driver’s Permit for at least three (3) years
 
Knowledge, Skills, and Abilities
  • Good communication skills, written and oral
  • High emotional intelligence
  • Computer  Literate/ Microsoft Office Literate
  • An honest and highly confidential disposition is desirable and necessary
 
A suitable combination of qualifications and skills will also be considered for this position.  
 
Candidates must be able to work flexible hours, 6 days a week.
 

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