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Manager – Process Analytics


Port-Of-Spain or Newtown, North West Full time Posted On 04.15.2019 Expire On 05.01.2019 Employer

Description


Summary of Responsibilities:
  

Execute Business Process Management principles, apply techniques and harness measurements to optimize business processes. Ensure proper and robust alignment of end-to-end processes with organizational strategies and available resources

Duties & Responsibilities:
  • Selects, assess and develops personnel to meet the emerging needs of the company.  Develops and directs training programs for department employees that support these needs.
  • Leads resources to support an evolving process landscape, analyses root cause problems and processes by process mapping, assess as-is operations and metrics, quantify findings, benchmark performance, and synthesize results.
  • Recommends and implements methods to sustain improvements through metrics as well as control monitoring.
  • Develops and presents continuous improvement recommendations. Presents project conclusions to business sponsors by leveraging leading practices, monitoring performance metrics, and benchmarking performance across end-to-end business processes.
  • Proactively identifies, assess and implements process improvement opportunities using Lean methodologies.
  • Documents and presents conclusions and deliverables to business leaders with recommendations.  Demonstrates proficiency by effectively presenting complex topics in an easy-to-understand manner and facilitating meetings with Business Owners.
  • Creates solid business cases and selling messages to articulate the value proposition to advocate for and support the change.
  • Manages and works with project teams through the full life cycle of implementation to drive continuous improvement and deliver measurable, sustainable results.
  • Leads the development of test strategies, review and provide feedback on use cases, testing scripts and evidence of testing.
  • Motivates, mentors and teaches others the principles and tools of Lean and Project Management with the ability to share examples across end-to-end processes, offer alternatives, and provide constructive feedback to create a culture of continuous improvement throughout.
  • Proposes new operating metrics and KPIs and devise mechanisms to automate data capture for new operating metrics and KPIs.
 
Other Skills & Attributes:
  • Ability to use continuous quality improvement methods and tools
  • Ability to use BI tools such as Tableau and Power BI
  • Experience using tracking, reporting and process mapping tools
  • Advance knowledge of MS Excel and Visio
  • Solid experience using MS Project and SharePoint
  • Ability to use SQL and other query tools
  • Possesses in-depth understanding in the areas of process improvement and design
  • Demonstrates strong analytical skills with a strong working knowledge of the business to effectively translate business needs to process, IT or other solutions.
  • Excellent problem solving and critical thinking ability.
  • Excellent organization and prioritization skills.
  • Excellent oral and written communication skills.
 
Qualifications/ Experience:
  • 2+ years Supervisory/Management experience
  • 5+ years process improvement experiences
  • Bachelor's Degree in relevant field or equivalent
  • Process Management certification
  • Project Management certification


Progressive Recruitment Specialists



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Overview


Progressive Recruitment Specialists
col-narrow-left   

Job ID:

69024

Title:

Manager – Process Analytics

Location:

Port-Of-Spain or Newtown, North West

Category:

Insurance

Salary:

col-narrow-right   

Employment Type:

Full time

Posted:

04.15.2019


Tags




Job Requirements


Other Skills & Attributes:
  • Ability to use continuous quality improvement methods and tools
  • Ability to use BI tools such as Tableau and Power BI
  • Experience using tracking, reporting and process mapping tools
  • Advance knowledge of MS Excel and Visio
  • Solid experience using MS Project and SharePoint
  • Ability to use SQL and other query tools
  • Possesses in-depth understanding in the areas of process improvement and design
  • Demonstrates strong analytical skills with a strong working knowledge of the business to effectively translate business needs to process, IT or other solutions.
  • Excellent problem solving and critical thinking ability.
  • Excellent organization and prioritization skills.
  • Excellent oral and written communication skills.
 
Qualifications/ Experience:
  • 2+ years Supervisory/Management experience
  • 5+ years process improvement experiences
  • Bachelor's Degree in relevant field or equivalent
  • Process Management certification
  • Project Management certification

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