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ICT Officer

Full time Posted On 01.16.2020 Expire On 01.31.2020 Employer


Roles and Responsibilities
  • To support the network infrastructure to ensure that it provides a secure, stable environment for the organisation.
  • To manage network access and corporate systems access profiles in line with agreed Company policy.
  • Performs backups and updates on network servers and monitors reliability of network infrastructure and operating systems;
  • Analyses system halts and operating problems with IT equipment; determines and performs corrective action; request outside computer service repair as necessary;
  • Responsible for databases related to user access, user security, site licenses and backups.
  • Answers, evaluates and prioritized incoming telephone calls, e-mails, and in-person requests for assistance from users experiencing problems with hardware, software, networking and other computer related technologies;
  • Assists with the creation or maintenance of network users, groups, rights, login scripts, or network printer configurations; creates, modifies, and deletes user accounts, groups, resources, membership rights, and security access for electronic mail and/or messaging systems;
  • Assists in the development and documentation for computer operating instructions and procedures as well as revision of existing instructions and procedures;
  • Maintains liaison with clients and vendor representatives to coordinate and facilitate the equipment repair process;
  • Acts  as  a  resource  to  service  users  regarding  a  variety  of  computer  operations  and/or  minor  PC issues/problems; answering the more routine questions, resolving minor problems, and/or referring more complex issues to appropriate resources as necessary; and
  • Work with external network providers to ensure that the network is performing effectively and any changes made in accordance with company polices.
  • Perform other related duties, reviews or tasks requested by Management.


Employer Confidential

Job ID:



ICT Officer




Information Technology



Employment Type:

Full time




Job Requirements

  • An Associate Degree Computer Science.
  • One years’ experience performing technical computer functions.
  • Or an equivalent combination of training and experience.

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