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Senior Business Analyst


Aranguez or Mount Hope or Curepe, North Central Undisclosed Posted On 06.25.2020 Employer

Description


General Purpose
To provide consulting, programming, training, installation and support services for clients using Microsoft Dynamics 365 Customer Engagement.
 

Main Job Tasks and Responsibilities
▪   Collect  requirements of the clients and process them to plan, budget and map configuration of systems requirement
▪   Configure and customize Dynamics 365 Customer Engagement application in line with customer requirements
▪   Develop and test programs and programming modifications; write testing plans and scripts to ensure modifications achieve desired results
▪   Install applications and configure environments for use in development, testing and production
▪   Create reports, forms and other deliverables as detailed in SOW
▪   Document the installation process and other necessary information for the clients future reference and provide them consulting help whenever necessary
▪  Provide end to end consultancy service through the use of sure-step methodology
▪  Understand client’s needs and recommend best options which suit their individual business model that will provide optimized results
▪   Provide advice on recommended hardware specifications for solutions to be deployed
▪    Liaise with Client Administrator to ensure service assignments are completed to customer satisfaction
▪   Ensure timesheets are maintained accurately and submitted on-time
▪   Respond to internal communications and requests in a timely manner
 
Education and Experience
▪   Bachelors or Masters degree in Computer Science
▪   5-7 years of relevant experience
▪   Relevant Microsoft Certification
▪   Profound understanding of the software technologies and hardware technologies along with in- depth understanding of the networking technologies
▪   Experience implementing Dynamics 365 Customer Engagement application
▪   Familiar with relational database concepts and SQL
 
Key Competencies
▪      Possess profound communication skills with in-depth understanding of the technologies they are dealing with
▪   Should be updated with the new and advanced technologies in the market
▪   Should possess expert problem solving skills and ability to tackle difficult situations
▪   Multitasking skills and ability to meet deadlines and deliver best results
▪   Ability to work independently as well as in a team
▪   Enthusiastic and ability to motivate and help other employees

 
Special Conditions Associated with the Position
▪   Must own and operate a reliable, roadworthy vehicle.
▪   Willing to travel for work across the island.
▪   Eligible to work and live in Trinidad and Tobago.


Overview


Employer Confidential
col-narrow-left   

Job ID:

75806

Title:

Senior Business Analyst

Location:

Aranguez or Mount Hope or Curepe, North Central

Category:

Information Technology

Salary Option:

Undisclosed
col-narrow-right   

Posted:

06.25.2020


Tags


IT-Software Development : Database Development-Administration, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Systems Analysis - IT


Job Requirements


 
Education and Experience
▪   Bachelors or Masters degree in Computer Science
▪   5-7 years of relevant experience
▪   Relevant Microsoft Certification
▪   Profound understanding of the software technologies and hardware technologies along with in- depth understanding of the networking technologies
▪   Experience implementing Dynamics 365 Customer Engagement application
▪   Familiar with relational database concepts and SQL

Special Conditions Associated with the Position
▪   Must own and operate a reliable, roadworthy vehicle.
▪   Willing to travel for work across the island.
▪   Eligible to work and live in Trinidad and Tobago.

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