Navigating the Ghosting Phenomenon in Recruitment: A Guide for Employers and Job Seekers
Despite being viewed as unprofessional, ghosting has become more prevalent with the rise of digital hiring processes and labour shortages.
Reasons for Ghosting: Employers vs Candidates
Ghosting can occur from both ends: employers who fail to provide feedback to candidates after interviews, or candidates who stop communicating with hiring managers after receiving a job offer. This problem stems from a lack of communication and empathy in the recruitment process.
Why Recruiters Ghost Candidates
- Difficulty in saying no
- Finding a better-suited candidate
- Lack of time or proper tools for mass rejection
- Absence of real feedback from hiring managers
- Discontinuation of the role
- Unaffordable salary expectations
Why Candidates Ghost Employers
- Receiving another job offer
- Being convinced to stay with their current employer
- Disinterest in the new position
- Dissatisfaction with the offer
- The lengthy and complex recruitment process
Tips to Prevent Ghosting and Improve Communication in Recruitment
To navigate ghosting, employers should set clear expectations, keep recruitment processes short, and prioritize candidate experience. Transparency, timely communication, and valuable feedback are crucial to prevent ghosting. Additionally, utilizing tools like automated responses to applicants can help manage expectations and maintain professionalism.
Clear Expectations and Transparent Processes
- Describe your hiring process stages and duration
- Share job offer details, including salary, benefits, and start date
Shorter Recruitment Processes
- Focus on essential steps of the recruiting process
- Collaborate with your team to minimize delays
Prioritizing Candidate Experience
- Respond to calls and emails promptly
- Provide constructive interview feedback
- Treat others as you’d like to be treated
Remember, feedback is critical to growth, and maintaining open lines of communication benefits both employers and candidates. Embrace transparency and empathy to create a more effective and successful recruitment process for all parties involved.