Assistant Retail Manager - Pennywise Plaza C3, Westmall, Trincity

Location: ,
Job Category:
Job ID: 109033
Employment Type:
Salary:
Posted: 04.30.2024

Occupations:

Job Description:

JOB PURPOSE / SUMMARY

Keeping an Apple Store thriving requires a diverse set of leadership skills, and as an Assistant Retail Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.

KEY RESPONSIBILITIES

Inspires the team to create ownership opportunities for customers on the sales floor.
Managing and motivating a team to increase sales and ensure efficiency.
Achieves sales targets and objectives for the store through direct selling and sales team performance.
Ensure that retail sales team are proficient in technical knowledge to enable them to sell effectively
Oversees the retail operations such as inventory and visual merchandising.
Daily Inventory check
Maintains professional and technical knowledge.
Responding to customer complaints and comments.
Organizing special promotions, displays and events
Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
Ensure that cash is deposited nightly
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Knowledge of Customer buying behavior and trends.

COMPETENCIES

Product and Customer Management
Handling and overseeing all the day-to-day processes that are carried out in the store. Manages the product inventory, salespersons, goods for display, sales.
Recruitment, Training and Development

Hiring efficient employees by participating in recruiting and interviewing of eligible candidates. Impart training and development to employees and salespersons

Business Acumen

Develops and maintains technical sales knowledge of the products and selling skills. A Retail Store Manager is responsible for developing an understanding of sales processes, techniques and tools in the discipline for the store and imparting them to the retail staff.

Communication/Negotiation:

Communicating new developments or announcements to customers visiting the store and imparting information to retail staff to assist them in selling more efficiently.

Problem Solving:

       Recognizes job-related problems with discipline offerings, solutions, customer negotiations, or
       team relationships. Uses existing techniques or tools to analyze causes, and prepares and
       recommends solution alternatives to more senior sales specialists or local management.

KEY DELIVERABLES AND ACOUNTABILITIES
QUARTERLY:

Achieve Sales Revenue targets based on assigned objectives
Complete recommended/required product training

MONTHLY:

Achieve Sales Revenue targets based on assigned objectives
Complete recommended/required product training

WEEKLY:

Complete recommended/required product training
Complete weekly stock counts

Job Requirements:

EDUCATION

Associate Degree in the area of Computer Science, Business Management or Marketing.
Ability to work efficiently with Micro Soft Office: Word, Excel, Visio, Projects, PowerPoint and Outlook

EXPERIENCE

1-3 years of Sales experience in the IT industry.
Proven ability to achieve sales quotas
2-3 years’ experience in Retail Store Management