Customer Service Representative

Location: ,
Job Category:
Job ID: 115558
Employment Type:
Salary:
Posted: 10.02.2024

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Occupations:

Customer Support : General-Other: Customer Support-Client Care, Retail Customer Service

Job Description:

Job Summary:
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will possess strong communication skills, a basic understanding of electronics and beauty products, and a commitment to providing excellent customer service. This role involves assisting customers, managing online orders, and maintaining an organized workspace while promoting our beauty products.
 
Key Responsibilities:

• Provide friendly and efficient support to customers in-person and over the phone.
• Demonstrate knowledge of electronics, particularly mobile devices, to assist customers effectively.
• Install screen protectors accurately and efficiently.
• Prepare online orders for customer pickup or delivery.
• Assist customers in selecting the right beauty products for their needs.
• Sell beauty products and maintain an engaging sales environment.
• Manage our Facebook pages by posting updates, taking orders, and responding to customer inquiries.
• Coordinate orders for courier pickup and ensure timely delivery.
• Maintain a clean and organized workspace to promote professionalism.
• Conduct inventory checks and assist with stock management.
• Operate printers and scanners for documentation and order processing.
• Communicate effectively with customers and team members to ensure a positive experience.

 
Requirements:

• Education: 3 CXC passes, including Mathematics and English.
• Sales Skills: Ability to sell beauty products and assist customers in their selections.
• Experience: Previous customer service experience is required.
• Technical Skills: Basic computer literacy; ability to use printers and scanners.
• Electronics Knowledge: Basic understanding of mobile devices.
• Installation Skills: Proficient in installing screen protectors.
• Communication Skills: Strong verbal communication and customer service skills.

 
Central candidate preferred but all are welcome to apply for the position

Job Requirements:

Requirements:

• Education: 3 CXC passes, including Mathematics and English.
• Sales Skills: Ability to sell beauty products and assist customers in their selections.
• Experience: Previous customer service experience is required.
• Technical Skills: Basic computer literacy; ability to use printers and scanners.
• Electronics Knowledge: Basic understanding of mobile devices.
• Installation Skills: Proficient in installing screen protectors.
• Communication Skills: Strong verbal communication and customer service skills.