Human Resource Officer

Location: ,
Job Category:
Job ID: 120492
Employment Type:
Salary:
Posted: 04.08.2025

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Occupations:

Human Resources : Compensation-Benefits Policy, General-Other: Human Resources, Recruiting-Sourcing

Job Description:

Position: HUMAN RESOURCE OFFICER

Industry: HOSPITALITY

Duties and Responsibilities:

• Recruit and interview prospective candidates for hire.
• Process, verify and maintain documentation relating to recruitment, staffing training, grievances, performance evaluations
• Draft, format and revise departmental documents including memos, reports, HR forms, policies
• Provide information and assist in responding to inquiries and requests from employees and management related to all aspects of HR & IR
• Assist department managers in the interpretation and administering of company policies
• Assist with the updating of the Employee Handbook and Department’s Standard Operating Procedures Manual
• Assist in planning and arranging meetings and preparing material and equipment as necessary
• Participate in disciplinary hearings in the role of Note Taker
• Draft, format and revise IR related documents including warning, suspension and termination letters, charge letters, responses to grievances and disciplinary hearing minutes
• Prepare and maintain records for all aspects of IR
• Prepare NIB related forms for benefits (Injury Leave, Maternity Leave, etc.)
• Manage employee vacation/leave forms and balances
• Process group health claims for submission to Insurer
• Maintain reports and files on Health Claims
• Analyse claims trends to help determine needs for wellness programme
• Assist in preparations for events e.g. health week, annual staff party, competitions, sports day, etc.
• Co-ordinate with events to arrange in-house and external training and health and safety activities
• Conduct new employee orientation training sessions 
• Maintain training tracker by employee and department including cost and hours
• Research training programs and providers for suitability to organization and its training needs
• Research and compile training material for inhouse training as required
• Review performance appraisals to capture training activities identified for entry into training calendar
• Schedule employee doctor’s appointments and medical procedures
• Maintain and update reports on cases of employee injury that result in Workmen’s Compensation claims
• Prepare correspondence letters as it relates to the administering of Workmen’s Compensation.
• Perform basic office duties including filing, copying and answering the telephone
• Work independently and within a team on recurring and miscellaneous projects.
• Act as a liaison to other departments in the absence of the Human Resource Manager
• Handle the portfolio of the Administrative Assistant when necessary
• Perform as Manager on Duty and/or Late Manager on Duty when requested 
• Follow all fire, health and safety regulations as they relate to the Human Resource Department
• Report any injuries, accidents or health and safety concerns to the Manager or an HSE Committee member.
• Act as the department’s representative for HSE Meetings when required
• Perform any other duties as required by the Manager

Working Conditions:

• Largely sedentary role.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., picking up and carrying binders, laptops, files, etc.) may be required.
• Job requires substantial repetitive motion of the wrists, hands, and finger. 

Skills, Knowledge and Qualifications

• Bachelor’s Degree in HR or a related field
• 3-5 years’ relevant work experience in a Human Resource department 
• Proficient in the use of Microsoft Office Suite

Competencies Required
Planning/Organizing:

• The ability to manage one’s time, set priorities and targets, arrange own activities, effectively use available resources and put tasks together in an orderly, functional and structured whole.

Confidentiality:

• The ability to maintain secrecy and restrict access of information.

Independence:

• Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Interpersonal Awareness:

• The ability to notice, interpret, and anticipate others' concerns and feelings, and to communicate this awareness empathetically to others.

Written and Oral Communication:

• The ability to communicate technical information to non-technical persons on paper and verbally.

Job Requirements:

Skills, Knowledge and Qualifications

• Bachelor’s Degree in HR or a related field
• 3-5 years’ relevant work experience in a Human Resource department 
• Proficient in the use of Microsoft Office Suite