Quality Inspection Supervisor

Location: ,
Job Category:
Job ID: 121884
Employment Type:
Salary:
Posted: 05.09.2025

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Occupations:

Quality Assurance-Safety : General-Other: Quality Assurance-Safety, Production Quality Assurance

Job Description:

Job Title: Quality Inspection Supervisor
 
Job Description:
The Quality Inspection Supervisor is responsible for ensuring the company’s quality control standards are maintained and customer satisfaction is achieved at our Drive-thru Car Wash Locations. This role involves managing a team of quality inspectors, who will visually inspect vehicles and make corrections as necessary based on observations and customer feedback. The supervisor will train staff on quality inspection protocols and work closely with management to improve operational efficiency.
 
Key Responsibilities:

• Lead and manage a team of Quality Inspectors, ensuring efficient performance and adherence to company quality standards.
• Train staff on quality standards, inspection techniques, and safety procedures.
• Monitor team performance, providing coaching and feedback for continuous improvement.
• Conduct inspections of vehicles post-wash to verify service quality and customer satisfaction.
• Identify service delivery issues and implement corrective actions.
• Develop, enforce, and audit quality inspection processes and procedures.
• Track and report quality issues, customer complaints, and corrective actions.
• Maintain detailed records and generate regular quality and performance reports.
• Respond to customer feedback and ensure timely resolution of complaints.
• Ensure compliance with safety and environmental regulations, maintaining cleanliness and proper equipment use.

 
Qualifications

• Minimum two (2) years of experience in a similar role or other supervisory position
• Diploma, certification, or training in Quality Control or a related field from a recognized institution

 
Competencies

• Strong attention to detail with a commitment to high standards.
• Proven people leadership, communication, and multitasking abilities in fast-paced environments.
• Basic computer skills for documentation and reporting.
• Ability to interact professionally with customers and address service-related concerns.
• Strong attention to detail and commitment to quality.
• Effective communication skills and customer service focus.
• Reliable, punctual, and able to work efficiently in a fast-paced, outdoor environment.
• Physically capable of standing and walking for extended periods.
• Carry out other related duties as assigned.

 
Other

• Valid driver’s license and access to a reliable vehicle

Job Requirements:

Qualifications

• Minimum two (2) years of experience in a similar role or other supervisory position
• Diploma, certification, or training in Quality Control or a related field from a recognized institution