Recruitment Support/ Database Coordinator

Location: ,
Job Category:
Job ID: 122216
Employment Type:
Salary:
Posted: 05.16.2025

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Occupations:

Administrative-Clerical : Data Entry-Order Processing, General-Other: Administrative-Clerical
Human Resources : General-Other: Human Resources, Recruiting-Sourcing

Job Description:

Job Title: Recruitment Support/Database Coordinator

Job Summary:
The Recruitment Support/Database Coordinator is responsible for providing administrative and operational support across recruitment and client service functions. This role combines candidate database management, application screening, and coordination of recruitment activities with client communication and receivables follow-up. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment. The incumbent is expected to contribute to the efficiency of recruitment operations while supporting ongoing improvements in both internal processes and client service delivery.
 
Key Responsibilities:

• Review and rate CVs using internal shortlisting criteria for active and upcoming roles.
• Filter and screening  of candidate applications to create tailored shortlists / filtered packs for clients.
• Tag and sort candidates into internal databases by industry, experience, and job type.
• Maintain accurate and organized candidate records and performance data (“Star-Rating Programme”).
• Assist with ongoing Database maintenance initiatives as required
• Assist with job tracking and monthly/quarterly reporting
• Assist with audit and tracking of Team KPI’s in the Database system
• Support virtual and in-person job fairs and recruitment campaigns.
• Proactively follow up with clients to gather recruitment updates and service feedback.
• Reach out to candidates as part of the shortlisting and vetting process.
• Manage the JobsTT inbox for all queries.
• Monitor and follow up on unpaid invoices.
• Liaise with clients and internal teams to resolve payment or billing queries.
• Identify gaps or inefficiencies in recruitment and support processes and recommend improvements.
• Track recurring client challenges and support the team in developing strategies to resolve them.
• Assist with general HR support and
• Assist with coordination and planning office events/employee engagement activities
• Any other related duties that may be required to support the team or company (Progressive/JobsTT) 

 
Experience & Skills

• Experience in a customer-facing or client support role (call center, reception, sales, retail, etc.) is essential.
• Demonstrated expertise in handling high-volume recruitment initiatives, with the ability to efficiently source and screen large numbers of candidates
• Previous experience with receivables or administrative finance is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Comfortable learning and using online platforms and internal systems.
• A diploma in HR, Business, Communications or any other related field.

 
 Personality & Attributes

• Extroverted, positive, and people-loving personality with a passion for solving problems.
• Thrives in multitasking and managing several priorities without being overwhelmed.
• Curious, eager to learn, and open to feedback.
• Strong communicator—confident speaking to people from all walks of life.
• Organized and detail-oriented with a passion for both admin and client interaction.

The following will be considered an asset (Not Required):

• A background or academic interest in Human Resources or Recruitment.
• Interested in being a part of a recruitment team .

Job Requirements:

Experience & Skills

• Experience in a customer-facing or client support role (call center, reception, sales, retail, etc.) is essential.
• Demonstrated expertise in handling high-volume recruitment initiatives, with the ability to efficiently source and screen large numbers of candidates
• Previous experience with receivables or administrative finance is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Comfortable learning and using online platforms and internal systems.
• A diploma in HR, Business, Communications or any other related field

The following will be considered an asset (Not Required):

• A background or academic interest in Human Resources or Recruitment.
• Interested in being a part of a recruitment team .