Description

• Greet patients and visitors in a warm and professional manner.
• Manage patient appointments and scheduling, including coordination of follow-up visits.
• Answer, screen, and forward incoming phone calls while providing basic information when needed.
• Maintain patient confidentiality and record accuracy.
• Handle administrative duties such as filing, copying, typing, and faxing.
• Process billing and prepare invoices.
• Assist in the maintenance of the clinic environment, ensuring a clean and orderly reception area.
• Support clinic staff with administrative tasks as required.

• Diploma or equivalent; associate degree or higher preferred.
• Proven work experience as a receptionist, front office representative, or similar role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Ability to handle a fast-paced environment and multitask efficiently.
• Knowledge of medical terminology and understanding of health insurance processes is a plus.
• Compassionate and patient-focused attitude.

• Competitive salary commensurate with experience.
• Opportunities for professional development.