Description

• Supervise multiple outlets including food, beverage, and hospitality functions.
• Plan work and coordinate activities to meet meal schedules.
• Conduct on-the-job training to others, including performance evaluation and disciplinary action recommendations.
• Support colleagues in other areas of the hotel and to assist as required. the dining room, bar, private dining and meetings and events.
• Establish and maintain satisfactory working relationships with subordinates and supervisors.
• Ensure that the dining room and bars room, are always maintained to the specified standard of cleanliness and presentation.
• Arrange the Induction Program for all new staff.
• Support colleagues in other departments, help create a welcoming, professional and friendly atmosphere in the hotel, helping and information to all guests.

• Focused, organised, efficient, with an eye for detail and a passion for good service.
• Computer literate.
• Personable, vivacious, energetic.
• High standard of personal presentation.
• An individual who can communicate with guests in a relaxed manner, whilst consistently delivering first-class professional service.
• Personal License holder.
• Has a passion for and knowledge of great food, drink and service.
• Able to inspire and manage a small team.

• At least 5 years’ supervisory experience in Food & Beverage environment.
• Certification in Food Beverage Operations
• Working knowledge of Microsoft Office Suite will be an asset                                                                          
• A minimum of five (5) CXC passes including Mathematics and English.
• Must be conversant with the Micros system.
• Any equivalent combination of qualifications and experience may be considered.
• Complete Product Knowledge, including Food, Beverage, Operating Equipment, Systems, Events and Standard Operating Policies and Procedures