Description

1. Credit Administration Management
   • Oversee the day-to-day management of the Credit Administration team, ensuring the team is appropriately trained, motivated, and performing at optimal efficiency
   • Develop and implement strategies to improve credit administration processes and procedures
   • Ensure that credit applications are being processed in accordance with all MFGFC’s policies & procedures, as well as regulatory requirements
   • Work collaboratively with other departments, including loan officers and Credit Risk Adjudicators to ensure seamless coordination of credit administration activities
2. Performance Monitoring and Reporting
   • Review and where applicable, perform daily audits of all new loans booked to ensure that they match the approved structure, terms and conditions
   • Generate reports to provide guidance on credit risk adjudication, transaction management and collections for Commercial and Retail loan products
   • Create and maintain reports that improve the organisation’s understanding of its transaction management processes and the Loan Life Cycle
   • Compile timely and accurate reporting of credit-related data to management
3. Customer Experience
   • Build and maintain positive relationships with customers, stakeholders, and external partners
   • Scan the environment for any emerging conditions in the environment that might make it necessary to review legal and other documentation used for onboarding of customers and arrangement of loans
   • Design processes for transaction management that generate positive end-customer experiences for commercial and retail clients
   • Provide oversight regarding the client onboarding process and continually test the relevant controls to ensure reliability of the process

• Bachelor's Degree in Business Management, Finance or related discipline
• A Paralegal qualification would be an asset
• A minimum of five (5) to seven (7) years of progressive experience in Credit Administration or related roles in a financial institution, bank, or lending company
• At least two (2) years’ experience in a Compliance or Compliance related role would be an asset
• Strong knowledge of credit policies and procedures, as well as relevant regulatory requirements

• Proven knowledge and experience in the understanding, application and execution of:
  • Commercial and retail loan transactions
  • Financial products, risk management, credit policies and regulatory compliance (AML/ATF)
  • MS Office Suite
• Ability to work effectively, build and maintain relationships with multi-faceted teams and multiple stakeholders
• High level of confidentiality and integrity with the ability to establish credibility
• Ability to use initiative, work independently, adapt and exercise sound judgement in decision making
• Expert organization, delegation, communication, planning, analytical and detail-oriented