Position Title: Courier/DriverDepartment: Finance and AccountsSection: FinanceReports to: Manager – Finance and AccountsLiaises with: All department heads
2. JOB SUMMARY
Pick up and carry messages, documents, packages, and other items between offices or departments within the organisation or to other business concerns. Traveling done by automobile, foot, or public conveyance.
3. BROAD OBJECTIVES
1. To plan routes and sort packages.
2. To find the quickest route to delivery addresses.
3. To sign for packages that are picked up and obtain signatures when delivered
4. To keep paperwork and delivery records.
5. To make bank deposits and assist in paying bills as directed by the Finance & Accounts Department.
6. To collect/deliver cheques, invoices, tenders or other sensitive documents
7. To perform any other related duties/responsibilities that may be assigned by Manager – Human Resources, Manager, Finance & Accounts and/or CEO.
4. ACCOUNTABILITY
Will be held accountable for:
Collecting and delivering documents, packages and/or other items on time.
Returning receipts, invoice or signed off sheets collected from departments or other businesses.
Payment of bills and deposit of cash in the bank.
Providing assistance to departments as the authorised driver.
5. AUTHORITY TO
Check condition of assigned vehicle(s) to ensure that it operates and functions consistent with Health and Safety Standards.
Use Company assigned vehicle.
6. JOB DEMANDS
a) Knowledge / Abilities
1. Knowledge of:
Safe work methods and safety practices pertaining to the job.
Traffic routes through-out the country.
Human behaviour, learning and motivation.
The principles and practices of traffic laws and regulations.
The Company’s policies on Motor Vehicular Safety and Vehicular Usage.
2. Ability to:
Work to tight schedules or strict deadlines.
Read maps and plan routes.
Be punctual, reliable and trustworthy.
Communicate effectively with co-workers, subordinates, superiors, the general public, representatives of public and private organizations and others sufficient to exchange or convey information.
B. Minimum Education/ Training
Must have a strong command of the English language (proficient reading and writing skills).
Must have a valid driver's license, including Heavy T.
Good communication and interpersonal skills.
C. Minimum Experience
At least five (5) years driving experience.
Excellent driving skills and a good sense of direction.
D. Effort
Physical Demands – The Courier/Driver will not be required to undertake any strenuous physical activity. The Courier/Driver will experience during the execution of his duties, some physical exertion such as long periods of standing; lifting of packages; driving long distances.
Environmental Demands - The Courier/Driver will be exposed to little or no hazardous/ noxious situations during the course of employment.
Mental Demands – Low to moderate levels of mental/ emotional stress will be caused by the requirements of the Courier/Driver of EGC.
E. Working Conditions
The Courier/Driver will encounter while performing the primary functions of this job, usual traffic conditions and/or usual conditions related to a Courier/Driver.
7. KPI’s
Pick up delivery from point of location and report to duty in a timely manner
Display of quickest route to client. Delivery time
Load vehicles with goods in a safe and timely manner. Number of incidents recorded.
Deliver goods and packages without damage. Number of incidents recorded
Ensure documents are delivered to the right client and returned in a timely manner.
Communicate to the head office on location and whereabouts through mobile device. No of calls to the office
Operate vehicle for the delivery of mail, supplies, products and materials
Provide essential customer service by giving the required information. Customer Feedback
Maintain delivery records. Evidence of up to date records