JOB PURPOSE:

The Restaurant Manager is responsible for overseeing the daily operations of the café, ensuring excellent customer service, efficient staff management, and smooth overall operations in a fast-paced environment.

KEY RESPONSIBILITIES:

• Manage daily operations of the café, including opening and closing procedures
• Supervise and support staff to ensure high performance and teamwork
• Ensure excellent customer service and handle customer concerns professionally
• Monitor inventory levels and coordinate ordering of supplies
• Maintain cleanliness, hygiene, and food safety standards
• Assist with staff scheduling and attendance tracking
• Monitor sales and support efforts to improve revenue and efficiency
• Ensure all operations follow company policies and procedures

REQUIREMENTS:

• Previous experience in a restaurant, café, or food service management role
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Good problem-solving and organizational skills
• Basic understanding of food safety and hygiene practices
• Reliable and able to manage a team effectively

COMPETENCIES:

• Leadership
• Customer-focused
• Time management
• Teamwork
• Attention to detail