JOB PURPOSE / SUMMARY

The Sales Coordinator plays a key role in supporting the sales team by ensuring smooth operations, managing administrative tasks, and facilitating communication between sales representatives, customers, and other departments. The ideal candidate will be highly organized, detail-oriented, and possess strong interpersonal skills to contribute to the efficiency and success of the sales process.

Key Responsibilities:
- Assist the sales team with order processing, quotations, and customer inquiries. 
- Maintain and update customer databases, sales records, and reports. 
- Coordinate between sales, marketing, logistics, and customer service teams to ensure seamless operations. 
- Prepare and distribute sales-related documents (contracts, invoices, proposals, tenders). 
- Track sales performance metrics and generate reports for management. 
- Respond to customer inquiries and resolve issues in a timely manner. 
- Monitor inventory levels and liaise with supply chain for order fulfillment.  
- Support lead generation and follow-up activities as needed. 

EDUCATION/ EXPERIENCE 

Education: Bachelor’s degree in Business Administration, Marketing, IT, or a related field preferred. 

Experience: 1-3 years in sales support, administration, or customer service, preferably in the **computer/technology hardware industry**. 

Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and ERP systems. Advanced MS Office (Excel for data analysis, PowerPoint for product presentations).Familiarity with computer hardware, software, and peripherals (e.g., brands, specs, industry trends). 

Soft Skills: Strong communication, multitasking, and problem-solving abilities. 
Attributes: Highly organized, proactive, and able to thrive in a tech-driven sales environment.