Position Summary

The Warehouse and Logistics Manager is responsible for providing effective leadership and operational management to the warehouse and logistics functions. The role will oversee the efficient storage, handling and movement of incoming and outgoing stock and inventory, while coordinating warehouse personnel, drivers, resources and delivery priorities to ensure reliable and timely daily operations.

TheManager is expected to develop and implement effective daily operating schedules, identify resource requirements, monitor stock availability and respond proactively to operational challenges. Strong problem-solving and decision-making skills are essential, as the role will routinely encounter employee, resource, inventory and process-related issues. The Manager should demonstrate initiative and innovation by developing practical and sustainable solutions rather than simply identifying or reporting problems.

A key responsibility of the position is to provide sound people management and contribute positively to the company's existing workplace culture. The Manager must understand and follow established workplace procedures and employee relations practices, including appropriately documenting incidents, preparing reports and referring employee relations and disciplinary matters to Human Resources where required. The successful candidate must be capable of exercising leadership and addressing workplace issues professionally without establishing independent disciplinary practices or creating a separate departmental culture.

The role requires a strong management foundation and the ability to adapt quickly to the company's established management, HR and operational systems. The successful candidate will face a significant learning curve and must demonstrate the maturity, flexibility and initiative necessary to learn and apply company processes while maintaining effective leadership of the warehouse and logistics team.

The Manager will also be responsible for maintaining accurate operational information and contributing to management reporting. This includes preparing departmental performance and process-flow reports, participating in monthly management meetings and assisting with the development, implementation and continuous improvement of Standard Operating Procedures (SOPs).

Strong technological aptitude is required. Experience with Odoo would be a significant asset, given its use within the company's operations. Candidates with experience using comparable inventory, enterprise resource planning (ERP), accounting or logistics systems will also be considered, particularly where they can demonstrate an ability to learn and effectively apply new technology to inventory management, delivery coordination, reporting and other operational processes.

The position also requires practical competency in measurements relevant to warehouse and product operations, including volume, capacity and measurements associated with liquids and solids. The successful candidate should be comfortable working with measurements such as cubic metres, cubic yards and millilitres and applying basic operational calculations accurately when managing storage capacity, quantities and product movement.

Overall, the Warehouse and Logistics Manager must be an organised, solutions-oriented and adaptable leader who can balance operational efficiency with effective people management. The successful candidate will integrate into Interchem’s existing management and HR framework, contribute to a positive workplace culture and take ownership of improving warehouse and logistics performance through sound planning, reporting, process management and continuous improvement.

Key Responsibilities

1. Warehouse Operations & Inventory Control: Oversee daily warehouse activities, including receiving, sorting, organizing, and storing incoming stock, chemicals, and commercial supplies in compliance with safety standards.

2. Logistics & Dispatch Management: Coordinate outbound shipping schedules, route planning for drivers and couriers, and freight delivery to ensure orders reach commercial clients and retail outlets punctually.

3. Inventory Auditing & Record Keeping: Conduct regular physical cycle counts, reconcile stock discrepancies, and maintain accurate digital inventory logs using warehouse management systems or ERP software.

4. Order Fulfillment Supervision: Ensure picking, packing, and staging of customer orders are executed accurately and efficiently to minimize turnaround times and eliminate fulfillment errors.

5. Safety & Compliance Enforcement: Maintain a clean, hazard-free workspace, ensuring proper handling and storage of industrial products and adherence to Occupational Safety and Health (OSH) regulations.

6. Vendor & Carrier Coordination: Liaise with freight forwarders, shipping agents, and local transport providers to track incoming shipments and optimize shipping costs.

Job Requirements & Qualifications

1. Education: A Diploma or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

2. Experience: Minimum 2 to 3 years of proven experience in a warehouse coordination, inventory control, or logistics supervision role (experience handling chemical or industrial goods is a distinct advantage).

3. Technical Skills: Proficiency in Microsoft Office Suite (advanced Excel is essential) and familiarity with warehouse management systems (WMS) or inventory tracking software.

4. Core Competencies: Exceptional organizational, multitasking, and problem-solving abilities; strong leadership and communication skills; high attention to detail.

5. Physical & Legal Requirements: Must be able to lift and move warehouse inventory as needed. Must reside in Trinidad and be legally authorized to work locally (a valid driver's license or forklift certification is an asset).