Description

• Process Improvement: analyzes continuously existing and operational processes and systems to identify opportunities for improvement, automation and streamlining. Implements changes to enhance productivity
• Performance Monitoring: implements performance metrics, KPIs, and reporting mechanisms to track operational performance. Analyzes data and provides regular reports to the CEO highlighting trends, issues and opportunities for improvement
• Risk Management: Identifies and mitigates operational risks within the zone ensuring appropriate measures are in place for safety, security and business continuity. Develops and implements contingency plans to address potential disruptions.
• Monitors ongoing Investor operations regionally
• Provides monthly reports on Investor operations

• A Master’s degree is preferred in a relevant field such as Business Administration, Operations Management or a related discipline OR a combination of a related First Degree and “on-the-ground” experience
• Experience: At least five to seven(7) years’ experience in operations management, preferably within the area of zonal management. Experience in managing Teams and driving process improvements is desirable
• Knowledge: Sound knowledge of operations management principles and regulatory requirements related to the organization's environment
• Analytical Skills: Strong analytical and problem-solving skills to identify operational bottlenecks, optimize processes and make data-driven decisions. Proficiency in data analysis tools and techniques is an advantage.
• Leadership: Excellent leadership and communication skills to effectively manage a diverse Team, collaborate with stakeholders and influence positive change within the functions of the organization
• Adaptability: The ability to manage multiple priorities and deadlines effectively. Flexibility to adapt to changing business needs and industry trends is crucial.