Description

• Support Customs Department by ensuring that customs documents for shipping or clearing of cargo are completed accurately so that customers receive their cargo in a timely manner.
• Provide excellent customer service in a courteous, prompt & efficient manner to enable customer retention & new/repeat business

• Ensure accuracy of brokerage fees & Asycuda user fees to ensure profit on shipments.
• Ensure 100% accuracy of documentation (imports/exports) & classification to avoid wastage/drawdown fees, delays, customs penalties & minimise customs overtime.
• Keep up to date with new laws and tariff as set out by the Government related to Customs so as to benefit customers and safeguard the company from fines.
• Respond accurately & promptly to requests for quotations & information for shipments, customs clearance & follow-up accordingly.
• Liaise with Customs, Haulers and ABL to obtain PTR (Permit to Remove) on containers from Pt Lisas/POS to Piarco/ABL as quickly as possible to enable the maximum period for rent free days available to our customers
• Provide courteous, prompt & efficient service to enable customer satisfaction, customer retention & repeat business
• Liaise with transport company for the haulage of the container from the port to ABL Warehouse for un-stuffing.
• Review customer documents for errors, omission and required permits / licenses before processing.
• Complete documentation for import and/or export shipments including transhipment cargo.  
• Prepare package of documents for customs, shipping lines and filing for approval.
• Responsible for the correct classification code for imported and/or exported goods.
• Oversee examination of cargo/documentation for bonded, transhipment or returning (EX2) cargo by relevant Officers, inclusive of preparation of overtime document. Conduct site/plant visit if necessary
• Submit to invoicing clerk, documents for processing the Comptroller charges and OGA invoices for payment.
• Request exemptions on OGA fees where applicable
• Check shipment selectivity once Comptroller charges have been paid and notify Coordinator for recording on file.
• Prepare and submit Brokerage Quotations upon request by customers.
• Answer any queries raised by Customs or OGA on shipments processed.
• Complete Certificates of Origin, Health Certificates, Licenses and Permits for key customers.
• Annually request from consignees, the required documents for processing their yearly applications with Customs (firm to firms, TTMA etc)
• Responsible for accurate record keeping for all drawdown accounts
• Attach processed shipping documents in Magaya for Ocean Export and notify them once completed.
• Responsible for accurate & timely data entry into Asycuda/ACE
• File all relevant documents accurately & in a timely manner.
• Lend support in assisting in Field Work/Logistics if & when required.
• Lend support in preparing Quotations when required.
• Perform other duties & responsibilities as may be required to maximize the efficiency, productivity, teamwork, customer relations & enhance the entire operations of the company

• At least 2 years experience in the cargo industry
• At least five GCE/CXC passes, two of these in Mathematics & English
• Grade 2 or higher Customs Licence
• Experience working with Asycuda/ACE
• Experience working with Magaya an asset.

• Highly computer literate
  • Excellent customer service skills
  • Strong verbal & written communication skills
• Strong problem solving & analytical skills
  • Knowledge of Customs Laws & procedures in relation to Chapters 78:01 & 78:03 of the Constitution
  • Knowledge of Dangerous Goods
  • Knowledge of ocean freight operations & procedures an asset
  • Knowledge of Asycuda/ACE
  • Knowledge of Magaya an asset