Description

• Vet documents received by Ann Marie or Agents (BL, NOA, Caricom/Commercial invoices, charges to invoice as per documents) Weekly/per shipment As required
• Generate Tax invoices for customers at a minimum of 4 days prior to vessel’s ETA. Pass to Manager for approval and signing (4 days prior to vessel arrival) As required
• For USA Shipments, Upload Tax Invoice in Momentum. Send out arrival notice to consignee’s. Non USA shipments, scan and email to customer As required/per shipment
• Sends notice of arrival to customers at a minimum of 4 days prior to vessel’s ETA and pass documents for Brokerage/PTR customers. As required
• Email documents to Brokerage department for customers requesting Brokerage facility, keep customer and Brokerage in email copy 4 days prior to vessel arrival 
• Interacts with customers and vendors to resolve any issues that have arisen to immediately close case. As required
• Upon receiving line arrival notice, 1. Check docs with house docs 2. send riders for POS shipment. 3. Immediately prepare payment vouchers for carrier As required
• Inputs information on the Asycuda system at a minimum of 24 hrs prior to vessel arrival. As required
• Fills in for other members of staff from time to time. As required
• Assist with Front desk duties as needed. As required
• Performs any other duties assigned from time to time As required
• Pass Delivery PTR once the Master BL, received by the line (vet the documents also revise vessel/voyage on the MBL). Per LCL shipment/immediately upon receipt
• Complete Asycuda (validate & agent release shipment) once Asycuda details are received from Line agent Per shipment/ same day on receipt
• Pass delivery received from Line agent to Brokerage immediately Per shipment/same day
• Physically put the deliveries together (write up) & place in long run dip for the courier to take to the warehouse Per LCL /Full shipment
• Send delivery notice to consignees (Once courier delivers) Per LCL shipment
• Update consignees of any delays Immediate Once tallies are received from Bond with any discrepancies complete Amendment urgently and keep client advised of progress As required, per shipment
• Send unstuffing notice once unstuffed Per LCL shipment
• Bills customer for in and out/freight or Inland/Custom charges for cargo moving out of Miami warehouse to other islands Via Skybox. As required
• Liaises constantly with Agents and Customers to ensure effective customer service Daily
• All of the above must be done in a manner that is upholding the company’s HSE policies and practices and to ensure the work environment is healthy and safe Daily

• Conduct work in a safe manner complying with ISL policies, standards and procedures.
• Report all incidents immediately to their supervisor.
• Participate in HSE meetings, toolbox talks and all HSE initiatives of ISL. 
• Identify and report all unsafe acts and conditions present in their operations to their supervisor.
• Understands the right to stop work, the work of other employees or the work of third-party employees where there is an unacceptable risk.

• To take reasonable care for the safety and health of himself and of other persons who may be affected by his acts or omissions at work.
• As regards any duty or requirement imposed on his employer to co-operate with him so far as necessary to ensure that that duty or requirement is performed or complied with.
• To report to his employer, any contravention under this Act or any Regulations made there under, the existence of which he knows.
• To correctly use the personal protective clothing or devices provided for his use.

• 5 CXC subjects or equivalent experience in similar field
• Knowledge of Shipping terms and documents.

• Communication: Excellent Communication skills- written and oral.
• Quality of Work. Meets the established standards of accuracy.
• Passion for customers and excellent customer talents. Works to exceed expectations of customers externally and internally. Takes immediate action to resolve customers' problems.
• Builds relationships. Fostering teamwork. Works collaboratively within and across business unit and organizational boundaries
• Pleasant personality. Proactive, listens, enjoys helping customers.