Description

• Greeting customers, understanding their needs, provide assistance, and ensuring a memorable shopping experience.
• Recommending and locating merchandise, explaining product features, promoting sales, and staying informed on promotions and policies. Maintaining a clean and organized sales floor, stocking shelves, managing inventory, processing returns, and handling special orders.
•  Recognizing and preventing security risks, adhering to company policies, and ensuring occupational safety.
• Addressing customer inquiries, managing time effectively, and adapting to new information to improve service.
• Answer questions regarding the store and its merchandise.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Tag, arrange and display merchandise to promote sales.
• Place special orders or call other stores to find desired items.
• Clean shelves, counters, products and tables.
• Exchange merchandise for customers and accept returns in accordance with company return policy.
• Ensure that shelves are always completely stocked and requisition new stock when necessary.
• Prepare merchandise for purchase.
• Estimate quantity and cost of merchandise required, such as paint or floor covering or tiles required for spaces.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Manage your time effectively and that of others.
• Actively look for ways to help customers
• Understanding the implications of new information for both current and future problem-solving and decision-making.
• Must comply with all company rules and regulations and Occupational Safety & Health Rules.
• Other related duties, as assigned.

• Four CXC subjects including mathematics and English
• Basic reading, writing, and arithmetic skills required.
• Must be able to communicate orally and of a reasonable and customary temperament to work with internal and external customers
• Must have good manual dexterity, hearing and seeing abilities and be able to lift, pull or push as necessary.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
•  The ability to speak clearly so others can understand you.
• The ability to read and understand information and ideas presented orally or in writing.
• Using computers and computer systems (including hardware and software) to enter data, or process information.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form or in person.