Service Desk Assistant
Full time
Posted On 03.13.2025
Expire On 06.14.2025 Employer
Description
Service Desk Assistant
Position Summary:
To assist the Service Desk Co-ordinator with the delivery parts procurement, escalation and service support to customers and vendors. Also, assist in managing the Service Desk and the coordination of the general operations.
Primary Responsibilities
- Log all calls and ensure the register is kept up-to-date.
- Coordinate and complete the parts return process.
- Follow up on all calls and cases internally to ensure completion/closure
- Assist with items as guided and directed by the Service Desk Coordinator
- Coordinate the general Administrative Operations of the Service Desk
- Provide relevant reports as they relate to the administrative function as requested.
- Act on behalf of the Service Desk Coordinator when he/she is absent or unavailable.
Requirements
- Diploma/Bachelor’s degree in Computer Science/Electronic/Computer Engineering.
- At least 2-5 years’ experience in a diverse computerized environment.
Skills and Competencies
- Strong organizational skills
- The ability to work independently
- The ability to multitask
Employer Confidential
View Company Profile
View Saved Jobs Tell a Friend Print This Ad Report This Job
Overview
Tags
Customer Support : General-Other: Customer Support-Client Care
Job Requirements
- Diploma/Bachelor’s degree in Computer Science/Electronic/Computer Engineering.
- At least 2-5 years’ experience in a diverse computerized environment.
Career Advice
BROWSE JOBS
Stay Safe When Applying For Jobs Online
nbsp Written by Amelia C Ramjarrie Online job recruitment agencies are making it easier for job seekers to find vacancies However with data breaches scams and fraud becoming more prevale…
Read MoreLatest Jobs
View All
Shift Production Manager
Graduate Internship Programme - Natural Sciences (Physical) Discipline
La Brea or Point Fortin
Graduate Internship Programme - Natural Sciences (Physics) Discipline
La Brea or Point Fortin
Graduate Internship Programme - Natural Sciences (Chemistry) Discipline
La Brea or Point Fortin
Graduate Internship Programme - Supply Chain Management Discipline
La Brea or Point Fortin
Graduate Internship Programme - Social Sciences Discipline
La Brea or Point Fortin