Description

• Review and rate CVs using internal shortlisting criteria for active and upcoming roles.
• Filter and screening  of candidate applications to create tailored shortlists / filtered packs for clients.
• Tag and sort candidates into internal databases by industry, experience, and job type.
• Maintain accurate and organized candidate records and performance data (“Star-Rating Programme”).
• Assist with ongoing Database maintenance initiatives as required
• Assist with job tracking and monthly/quarterly reporting
• Assist with audit and tracking of Team KPI’s in the Database system
• Support virtual and in-person job fairs and recruitment campaigns.
• Proactively follow up with clients to gather recruitment updates and service feedback.
• Reach out to candidates as part of the shortlisting and vetting process.
• Manage the JobsTT inbox for all queries.
• Monitor and follow up on unpaid invoices.
• Liaise with clients and internal teams to resolve payment or billing queries.
• Identify gaps or inefficiencies in recruitment and support processes and recommend improvements.
• Track recurring client challenges and support the team in developing strategies to resolve them.
• Assist with general HR support and
• Assist with coordination and planning office events/employee engagement activities
• Any other related duties that may be required to support the team or company (Progressive/JobsTT) 

• Experience in a customer-facing or client support role (call center, reception, sales, retail, etc.) is essential.
• Demonstrated expertise in handling high-volume recruitment initiatives, with the ability to efficiently source and screen large numbers of candidates
• Previous experience with receivables or administrative finance is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Comfortable learning and using online platforms and internal systems.
• A diploma in HR, Business, Communications or any other related field.

• Extroverted, positive, and people-loving personality with a passion for solving problems.
• Thrives in multitasking and managing several priorities without being overwhelmed.
• Curious, eager to learn, and open to feedback.
• Strong communicator—confident speaking to people from all walks of life.
• Organized and detail-oriented with a passion for both admin and client interaction.

• A background or academic interest in Human Resources or Recruitment.
• Interested in being a part of a recruitment team .