Why an Outward Mindset is Essential for Business Success During COVID-19

The COVID-19 pandemic and the Government of Trinidad and Tobago’s daily-changing policies have forced companies to constantly reconsider the way they do business. In this constantly changing landscape, leaders with an Outward Mindset have a significant advantage because they are insightful enough to see beyond themselves and perceive the true capacities and capabilities of their people. This Outward Mindset helps to unlock collaboration, innovation, and responsiveness, which are essential for businesses to succeed during the pandemic and beyond.

The starting point for this mindset shift is the Mindset, which in turn drives behaviors. If executives focus solely on behavior, it is unlikely to last, and the workforce may only comply but not be committed. For long-term sustainable change, the mindset of the leader must drive behavior. Committed behavior won’t happen without a change in mindset.

When the mindset improves, behavior changes sustainably without having to specify everything each team member is supposed to do. Staff empowerment allows them to improve processes and systems to adapt to the constantly changing needs of the business and environment they are working in.

To empower staff, leaders have to see them as interconnected and no different from themselves. Behaviors that advance the collective result instead of protecting and advancing oneself result in a more engaged workforce that is aligned with the collective result that the business has set out to achieve.

Developing an Outward Mindset involves seeing beyond oneself and understanding the needs, challenges, and objectives of others, including customers. This entails showing a genuine interest in and concern for the other’s needs and issues. The goal of shifting mindsets is to get everyone turned towards each other, and this can only be accomplished if people are prepared to turn their mindsets towards others with no expectation that others will change their mindset in return.

A distinguishing characteristic of organizations that operate with an Outward Mindset is the extent to which people in those organizations are allowed and encouraged to engage their whole brains in the planning as well as the doing of their work. If a leader can harness and engage the brainpower and skillsets of the entire team to provide a solution where the established ways of doing business are challenged, this becomes a much stronger value proposition than a prescriptive solution provided by the leader.

At Progressive Recruitment Specialist Ltd, we recognize the importance of an Outward Mindset in these trying times. As your Trusted Recruitment Advisors, we live this philosophy daily and have the tools to partner with you to source talent who also subscribe to this philosophy. Start with a shift in mindset and see the results for yourself.

Contact Us for HR & Recruitment Support

If your HR team or business model requires additional HR or recruitment support, reach out to our team at info@jobstt.com or info@progressivett.com. We’re here to help you with all your recruitment needs. Call us at (868) 384-2367 today.