Job Description – Maintenance Manager

Position – Maintenance Manager

Department – Retail Operations & Head Office

Reports to – General Manager and Operations Manager

Role Overview

The Maintenance Manager is responsible for ensuring that all company facilities, equipment and

assets are well-maintained, safe and operational. This includes overseeing maintenance at retail

locations and Head Office, managing company vehicles, coordinating event setups such as health

fair booths and implementing preventative maintenance schedules. The role requires strong

organizational skills, hands-on technical expertise and the ability to lead a small team or

coordinate with contractors.

Key Responsibilities

Facilities & Infrastructure

- Oversee routine and preventative maintenance for retail stores, offices and external areas

such as car parks

- Manage cleaning and upkeep of car parks and common areas to ensure a professional,

safe environment

- Conduct regular inspections and address maintenance needs promptly

Company Vehicles

- Manage servicing, repairs and general upkeep of company cars to ensure reliability and

safety

- Maintain accurate records of vehicle use, maintenance schedules and fuel logs

Event Support

- Organize, transport and set up booths and displays for Health Fairs, employee wellness

events and other company activities

- Coordinate logistics, ensuring equipment is functional and safely installed

Preventative Maintenance

- Develop and implement a preventative maintenance schedule for facilities, equipment

and vehicles

- Minimize downtime and unexpected breakdowns through proactive inspections and

timely interventions

Contractor & Vendor Management

- Liaise with external service providers for specialized repairs, cleaning services and major

projects

- Ensure all work meets safety and quality standards

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Health & Safety

- Ensure compliance with workplace safety standards and regulations across all facilities

- Conduct safety checks and implement corrective measures where needed

Quantifications & Experience

- Minimum 5 years’ experience in maintenance management or a similar supervisory role

- Technical knowledge of building systems, electrical, plumbing and mechanical

equipment

- Experience in fleet management and vendor coordination

- Strong organization and problem-solving skills

- Ability to manage multiple tasks across multiple locations

- Valid driver’s license

Key Competencies

- Leadership and team coordination

- Strong attention to detail and follow-through

- Hands-on and solutions-oriented approach

- Good communication and interpersonal skills

- Ability to work flexible hours, including evenings or weekends when required