Position: Waiter / Houseman

Summary

As a Waiter / Houseman at Allied Hotels Limited trading as Radisson Hotel Trinidad, you will play an important role in delivering exceptional guest service while supporting the setup and breakdown of restaurant and event spaces. The successful candidate should be courteous, service-oriented, physically capable, and able to work effectively in a fast-paced hotel environment.

Key Responsibilities:

•                Welcome and assist guests, escort them to their tables, and provide attentive and courteous service.

•                Present menus, explain specials, make recommendations, and promote additional menu items and beverages.

•                Take accurate food and beverage orders, including noting dietary requirements and allergies.

•                Relay orders to the kitchen and coordinate with kitchen staff to ensure timely and accurate service.

•                Serve food and beverages professionally, maintaining proper presentation and temperature.

•                Anticipate guest needs and respond promptly to inquiries, requests, and concerns.

•                Handle cash and credit card transactions accurately and present and process guest bills.

•                Assist with the setup and breakdown of tables, chairs, and skirting for restaurants, meetings, and events.

•                Assist with the setup and breakdown of bars for functions.

•                Maintain cleanliness and organization of dining areas, service stations, tables, and equipment.

•                Assist with general Houseman duties as required to support the smooth operation of the Food & Beverage Department.

•                Follow all food safety, sanitation, health and safety regulations, and hotel policies.

•                Work collaboratively with colleagues to ensure efficient service and a positive guest experience.

•                Adapt to changing guest volumes and prioritize tasks during busy periods.

•                Perform other duties as assigned by the Supervisor or Manager.

Qualifications & Requirements:

•                Previous experience as a Waiter is preferred.

•                Excellent communication and interpersonal skills.

•                Positive attitude and a strong commitment to customer service.

•                Ability to multitask and remain composed in a fast-paced environment.

•                Ability to work flexible shifts, including weekends and public holidays.

•                Good attention to detail and accuracy when taking orders and processing payments.

•                Basic knowledge of food safety and sanitation practices.

•                Professional appearance and positive demeanor.

•                Ability to stand for extended periods and carry trays, dishes, and other service items.

•                Must be physically capable of lifting, bending, stooping, pushing, and pulling loads of up to 50 lbs.

•                Ability to work effectively as part of a team.