Assistant Retail Manager - M6 Plaza C3, Westmall, Trincity
San Fernando, South West
Full time
Posted On 04.30.2024
Employer
Description
Keeping an Apple Store thriving requires a diverse set of leadership skills, and as an Assistant Retail Manager, you're a master of them all. In the store's fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.
KEY RESPONSIBILITIES
- Inspires the team to create ownership opportunities for customers on the sales floor.
- Managing and motivating a team to increase sales and ensure efficiency.
- Achieves sales targets and objectives for the store through direct selling and sales team performance.
- Ensure that retail sales team are proficient in technical knowledge to enable them to sell effectively
- Oversees the retail operations such as inventory and visual merchandising.
- Daily Inventory check
- Maintains professional and technical knowledge.
- Responding to customer complaints and comments.
- Organizing special promotions, displays and events
- Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
- Ensure that cash is deposited nightly
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Knowledge of Customer buying behavior and trends.
COMPETENCIES
- Product and Customer Management
Handling and overseeing all the day-to-day processes that are carried out in the store. Manages the product inventory, salespersons, goods for display, sales. - Recruitment, Training and Development
- Business Acumen
- Communication/Negotiation:
- Problem Solving:
team relationships. Uses existing techniques or tools to analyze causes, and prepares and
recommends solution alternatives to more senior sales specialists or local management.
KEY DELIVERABLES AND ACOUNTABILITIES
QUARTERLY:
- Achieve Sales Revenue targets based on assigned objectives
- Complete recommended/required product training
MONTHLY:
- Achieve Sales Revenue targets based on assigned objectives
- Complete recommended/required product training
WEEKLY:
- Complete recommended/required product training
- Complete weekly stock counts
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Overview
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Job Requirements
- Associate Degree in the area of Computer Science, Business Management or Marketing.
- Ability to work efficiently with Micro Soft Office: Word, Excel, Visio, Projects, PowerPoint and Outlook
EXPERIENCE
- 1-3 years of Sales experience in the IT industry.
- Proven ability to achieve sales quotas
- 2-3 years’ experience in Retail Store Management
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