Description

• Remain abreast of any legislative or environmental changes for all territories where the Company operates so that proactive claims solutions can be made and or recommended
• Maintain regulatory compliance
• Facilitate the settlement of complex claims and process related paperwork for completeness
• Assess whether a claim is valid or fraudulent, as well as arranging any follow-up action that is needed in terms of improvement to the client’s property if needed
• Managing and training claims personnel, reviewing and approving claims, and ensuring that claims are settled in a timely and fair manner and in accordance with company rules and regulations, so as to avoid legal issues and maintain adherence to industry standards.
• Ensures that claims administration is transparent and fair, leading to higher customer satisfaction.
• Perform any other related duties as assigned by the Managing Director

• CPCU or ACII qualification or BA in Insurance and Risk Management or related field
• Minimum 3 years working experience in a senior claims management position in a general insurance environment
• Experience in Insurance Law will be an advantage
• Strong Negotiation, Selling and Consulting Skills
• Good interpersonal skills