Ready to make a real impact on people’s financial futures? As a Group Pensions Assistant, you’ll support the smooth running of pension schemes, work with a friendly, professional team, and help deliver exceptional service every step of the way. If you’re detail-driven, organised, and eager to grow in a rewarding field — we’d love to hear from you!

About Guardian Life of the Caribbean Limited
Guardian Life of the Caribbean Limited leads the charge in Life, Health, and Pension solutions throughout the Caribbean Region. Our unwavering mission is to cultivate financial freedom for our stakeholders through transformative interactions, fuelled by the relentless power of technology. With innovation at our core, we strive to redefine the landscape of financial services, empowering individuals, and businesses alike to pursue their dreams with confidence and security.

JOB OVERVIEW:
The Group Pensions Assistant is primarily responsible to support to the Team Leader and other members of the team. He/She would perform assigned tasks efficiently and in accordance with stipulated performance standards and consistently ensures prompt, reliable and courteous service to both external and internal customers.  

JOB RESPONSIBILITIES:  
1. Benefit Payment Processing:
• Prepare pension calculations for retirements, refunds, withdrawals and deaths
• Prepare cheque requests for benefits arising
• Prepare journals for benefits arising


2. Regulatory Requirements and Financial Reporting:
• Prepare internal and external valuation reports
• Prepare documents/reports for monthly Board Papers
• Prepare statutory returns, CSO reports and other special reports

    
3. Database Management:
• Efficiently and effectively maintain records on TOPAS (pension plan administration)
• Ensure that Paid-up Pensions are recorded; prepared and legal formalities are completed in a timely manner
• Follow-up on outstanding contributions ten (10) days after month-end

4. Client Support:
• Respond to queries received in a prompt, courteous and appropriate manner or direct the queries appropriately
• Maintain a high degree of familiarity with the statutory and regulatory framework under which pension plans operate

5. To perform any other job related duties as assigned by the Team Leader.
                 
EDUCATION AND EXPERIENCE: 
• 5 CXC/CSEC passes including Mathematics and English Language
• 2 A’ Level/CAPE passes
• LOMA 280, 290, ACS 100 and all related parts
• At least two (2) years’ experience in Pensions Administration or a similar capacity

ADDITIONAL REQUIREMENT:
As a regulated entity with obligations under the Know Your Employee guidelines, a Certificate of Character is required.

PERSON SPECIFICATION: 
The Group Pension Assistant must be patient, tactful, diplomatic and approachable demonstrated through a friendly disposition.  He / She must be able to effectively communicate with all levels of individuals both internal and external, maintaining a calm disposition in difficult situations.  The Group Pensions Assistant must demonstrate the highest level of confidentiality at all times.

Applications will be treated with the utmost confidentiality.