GENERAL DESCRIPTION
To provide administrative and clerical support to assigned departments  

EDUCATION REQUIREMENTS  

− Five (5) GCE/ CXC O’ Level passes including English Language and Mathematics. 

− CAPE/A’ Level passes will be an asset. 

WORK EXPERIENCE REQUIREMENTS 

− Six (6) months related experience will be an asset. 

COMPETENCIES AND KNOWLEDGE 

− Excellent computer and note-taking skills. 

− Competent administrative and organizing skills. 

− Excellent interpersonal and communication skills. 

− Ability to establish and maintain effective working relationships with other employees. 

− Ability to work with limited supervision. 

− High level of motivation with the ability to work in a fast paced, demanding environment. 

− Sound knowledge of the computer and appropriate application software (Microsoft Word, Excel, Outlook etc.).

DUTIES/ PERFORMANCE OBJECTIVES 

1. To prepare and/ or generate routine correspondence, letters, memoranda, forms, reports and other documents 

2. To assist in planning and preparing for meetings re: 

❖ Preparing agendas and meeting packages 

❖ Setting up refreshments 

❖ Recording/ transcribing meeting minutes 

❖ Distributing documentation 

❖ Maintaining records 

3. To receive and screen incoming calls and visitors, determining which are priority matters and make referrals to appropriate staff. 

4. To maintain various filing and records management systems. 

5. To copy/ scan and distribute correspondence, memoranda, reports and other related materials. 

6. To maintain inventory of departmental supplies and initiate orders for new or replacement materials. 

7. To provide clerical and administrative support for the Insurance Operations, Human Resources, Accounting Services, Technology and Records departments of the NIBTT, where required. 

8. To receive, dispatch and file documents and files as required. 

9. To update computerised files and applications. 

10. To prepare certificates of compliance/correspondence to employers. 

11. To conduct employer/employee registration activities.  

12. To maintain and update employee/employer records. 

13. To review and validate employee /employer records. 

14. To generate NI number, listings and registration cards for employers. 

15. To update computerised file of pay records for processing. 

16. To prepare and receive correspondence to and from Employers, Insured persons and Interagency partners. 

17. To assign benefit credits. 

18. To process alternative evidence of Contribution for benefit payment. 

19. To generate NI number, listings and registration cards for employers. 

20. To conduct employer/employee registration activities. 

21. To photocopy and prepare Benefits Units for transmission to the Legal Adviser and the Appeals Tribunal. 

22. To receive and dispatch enquiries. 

23. To photocopy and prepare Benefits Units for transmission to the Legal Adviser and the Appeals Tribunal. 

24. To request contribution records and other records from departments. 

25. To maintain register of Appeal cases. 

26. To maintain register of Benefits Units. 

27. To request and ensure receipt of Benefits Units for Appeals and any follow up action 

➢ Proper recording of Benefit Units received maintained 

➢ Continuous recording of follow-up action  

28. To prepare employers’ records for dispatch to relevant departments 

➢ Accurate labeling of documents