Specific Job Duties and Responsibilities

• Establishes, develops and maintains business relationships with current customers and prospective customers.

• Prepare quotations as requested and do necessary follow up.

• Prepare Performa Invoices if required for confirmed orders.

• Follow up on order deposits and update Accounts Department on payment details

• Process Sales Orders for goods to be pulled from Warehouse and transfer requests if goods are to be taken from showrooms.

• Submit purchase requisitions to Procurement Department for items to be ordered

• Generate and prepare invoices for the department

• Respond to phone calls and emails from new and existing customers in a timely and professional manner.

• Ensure all returned goods are credited within reasonable time. 

• Liaise with purchasing department relating to shipment dates to ensure timely delivery to customers and expedite in an efficient manner

• Ensure Customers deliveries are done as scheduled

• Efficiently deal with customers queries, investigate and resolve any complaints and refer to Ms. Sherri Tang Yuk if the need arises

• Assist in scheduled Inventory Count

• Assist with filing of document

• Prepare/maintain Project Listing spreadsheet

• Schedule Project Meeting every week

• Assist with Sales Department when required

• Temporary Administrative duties

• Any job related duties as required by Management