Team Leader – Group Pensions

  • Admin-Clerical, Insurance, Sales
  • Full time
  • Port-Of-Spain or Newtown
  • 09/10/2025

Job Overview

Date Posted:
Posted 09/10/2025
Experience:
3 years
Salary:
Undisclosed
Location:
Port-Of-Spain or Newtown
Expiration date:
09/25/2025

Job Objective
The Team Leader - Group Pensions provides leadership, guidance and support to the Group Pensions Team ensuring efficiency and proficiency in the area of Pension Administration in accordance with stipulated performance standards; consistently ensuring prompt, reliable and courteous service to both external and internal customers.

Job Responsibilities

  • Maintain a high degree of knowledge of the statutory and regulatory framework under which pension plans operate.
  • Ensure staff complies with Company guidelines and procedures.
  • Engender a disciplined, motivated, effective, knowledgeable and courteous staff.
  • Seek out and provide continuing training opportunities for the department to further strengthen and/or broaden the specialized job knowledge requirements.
  • Review pension calculations for retirements, refunds, withdrawals and deaths.
  • Review and approve cheque requests for benefits arising.
  • Review and approve journals for benefits arising.
  • Review internal and external valuation reports prepared by department.
  • Review documents/reports prepared for monthly Board Papers.
  • Review statutory returns, CSO reports and other special reports.
  • Ensure payments of commissions to brokers on a monthly basis.
  • Ensure all follow-ups for outstanding contributions are done as required.
  • Efficiently and effectively maintain TOPAS (pension plan administration) at the administration level.
  • Provide technical support for Group Pensions Assistants for all software in use by the Department.
  • Prepare and amend the Booklet of Rules, Trust Deeds, Contracts and other relevant documents for Scheme members in accordance with Income Tax Act or any other statutes.
  • Compile legal documents relating to Group Pension Plans including Trust and amendments to Schemes in accordance with the Pensions Act or any other statutes for submission to CBTT and other regulatory bodies.
  • Prepare pension plan quotations for prospective clients.
  • Liaise with Brokers, and other organizations, as necessary, their problems/issues/requests are dealt with on a timely basis.
  • Respond to queries received in a prompt, courteous and appropriate manner or direct the queries appropriately.
  • To perform any other job-related duties as assigned by the President.

    Experience
  • 3 - 5 years’ experience in Pensions Administration or a similar capacity.
  • Knowledge of statutory and regulatory framework under which pension plans.

    Education
    5 CXC/ CSEC passes including Mathematics and English Language.
    2 A’ level/ CAPE passes.
    LOMA 280, 290, ACS 100 and all related parts.