Description

General Position Definition Department
Real Estate (RE) is the Company Function responsible for defining and implementing real estate policies and strategy, transactions and projects, facility management services, corporate travel and operational security. The role of RE is to provide functional leadership across the Group and to enable the Company to extract maximum value from its real estate assets and related activities.
 
Purpose & accountabilities
The role of FM Services Advisor, Trinidad is to provide and operate various office/soft services that support and enable the Company in delivering its goals.

This role is responsible for commercial, contractual and operational delivery of office services such as mailroom, print services, including but not limited to catering, janitorial and housekeeping services.
 
Role Accountabilities:
HSSE:

• Accountable to HSSE-SP control framework requirements for contractor management and compliance
• Demonstrates visible safety leadership and management of local HSE procedures and guidelines to deliver Goal Zero
• Identifies and manages the HSSE risks and mitigation plans.

Contract Management:

• Directly responsible Catering and Soft Services contracts
• Leads performance and contract management discussions/decisions in relation to the level of service delivery by external suppliers
• Manages and provide assurance on site-level performance measurement for each contract including KPIs, business controls etc.
• Develops and executes contract compliance schedules and monitoring including HSE, Quality, Cost, Schedule and Sustainable Development (e.g. local content) CP standards including performance measurement, contract financial planning, and the organization of tactical and operations-level performance reviews.
• Performs Accounting "Dip Checks" and provides spend/cost versus budget details for strategic and tactical decision-making.
• Oversees the timeliness and accuracy of payables and receivables to vendors.

Budget Planning:

• Coordinates Budget planning for and works with RE Manager, the Company's business Leaders and regional RE teams to prepare STT RE budgets and cost forecasts.

 
Dimensions 
Skills & Requirements

• Soft Skills
  • Learner Mindset – Role model curiosity and reflection; encourage people to learn from their mistake and success.
  • Communication Skills: Be able to effectively communicate ideas, plans, and updates both verbally and in writing is crucial. This includes the ability to listen actively and convey information clearly to colleagues and stakeholders.
  • Teamwork and Collaboration: Deliver high performance through strong collaboration, integrated teamwork and collective ownership of goal and targets.
  • Comfortable working with uncertainty, complexity, ambiguity, and incomplete information.
  • Problem-Solving Skills: Be adept at identifying issues, analyzing root causes, and proposing effective solutions. This includes the ability to think critically, make decisions under pressure, and troubleshoot complex problems.
  • Leadership Abilities: Demonstrate leadership qualities through influencing and building consensus with team around you.
  • Manage risk by understanding the trade-offs and implications in decision making.

• Hard Skills
  • Business acumen to understand the economics of a solution or service, including cost drivers and trade-offs associated with quality, schedule, and costs.
  • Experience in managing contracts in context of the Company's CMCP framework.
  • Experience in managing materially significant opex and capex plans.
  • Familiar with sustainability practices and energy efficiency standards.

 
Key competencies

• Business Partnering - Skill
• Commercial Value Delivery in RE - Skill
• Sourcing & Supplier management - Skill
• Property Facilities Management - Knowledge
• Project management in RE - Knowledge
• Portfolio Management - Awareness
• Real Estate Workplace - Awareness

 
Key Technical Competencies:

• Property Facilities Management - Strategically and tactically optimize the functionality of the built environment to create inspiring experiences in both working environments, living accommodation and support services through integration of people, facilities, processes and technology through the Company's Real Estates IFM model, while driving competitive and affordable costs.
• Real Estate Workspace - Support delivery of our 2025 strategic ambition by supporting a competitive portfolio (balancing utilization and purpose), creating inspiring experiences (reflecting our brand purpose and driving collaboration), demonstrating care for people (through quality facilities which are inclusive) and reducing environmental impact (by minimizing our footprint and through appropriate selections).
• Business Partnering – Establish and maintain strong relationships with a variety of stakeholders, actively seeks out and listens to customer/stakeholder needs and perspectives and asks probing questions as necessary to ensure understanding.

 
Key Behavioral Competencies:

• Teamwork & Collaboration – Focus on cultivating a collaborative work environment for all team members to consider all perspectives when making decisions.  Deliver high performance through strong collaboration, integrated teamwork and collective ownership of goals and targets where other team members feel empowered to act where they feel they can add value while building trust and cooperation within and across teams. 
• Strategic Thinking/Problem Solving – Adept at identifying issues/analyzing root causes and proposing effective solutions sometime in the face of uncertainty.  This includes the ability to think critically, make decisions under pressure and trouble shoot complex problems.
• Communication Skills – Is able to effectively communicate ideas, plans, and updates both verbally and in writing crucial.  This includes ability to listen actively and convey information clearly to colleagues and stakeholders.