Description

• Maintain a clean store environment and assist with housekeeping.
• Ensure that goods, packaging and bakery items are promptly off loaded and stored neatly in appropriate areas – chillers, freezers, refrigerators, shelves and storeroom.
• Monitor stock levels re-stock refrigerators, chillers, freezers, shelves and displays.
• Ensure smooth operation of shift by adhering to scheduling of duties and rosters.
• Provide assistance and inform customers about products and services.
• Answer customers questions concerning location and price of products.
• Communicate customer requests to management and place special orders or call other stores to find desired items.
• Communicate with Store Management regarding customer comments, complaints and overall product quality.
• Tag price on merchandise and complete price changes for all products within the store.
• Set up advertising/promotions displays or arrange merchandise on counters or shelves to promote sales.
• Answer phone and assist customer with queries.
• Maintain an awareness and knowledge of all sales, discounts, promotions and advertisements of the Company.
• Check inventory daily for damages and expiries and count inventory for audit purposes.
• Communicate with Store Management all maintenance requirements for equipment and machinery.
• Provide fast, friendly and accurate check-out services for all customers using computerized cash register systems.
• Ensure products are packed and handed to customers at check out.
• Maintain orderly appearance of register area.
• Balance and reconcile cash draw at end of shift.
• Process customer returns with Manager’s approval.
• Enforce safety, health and security policies and procedures.
• Participate in team feedback meetings.
• Perform any other duties as required by the Company.

• Three (3) O’ level passes including Mathematics and English.

• At least 2 years’ previous retail or customer service experience.

• Computer Literacy
• The ability to work in a fast-paced environment.

• Strong interest in helping deliver exceptional and consistent customer service.
• Resilient, with ability to maintain a positive attitude in challenging situations.
• Adaptable/Flexible.
• Ability to work alone or as a part of a team.
• Ability to speak effectively with customers.
• Confident and self-motivated.
• Must be able to stand for extended periods.
• Must be able to pull, push and lift sometimes awkward objects weighing 20 lbs.