Description

• Visit delinquent debtors with the objective of bringing urgent resolution to outstanding debts.
• Negotiate settlement of debts with debtors, such as arranging for debt repayment or established repayment schedules, based on the debtors’ financial situations. It also includes anticipating and overcoming objections.
• Report to the assigned branch office on established intervals to update the Credit Union on all accounts worked.
• Ensure reports are accurately updated with transactional details/activities and new debtors’ data in a timely manner. It also includes forwarding the requisite information to the Credit Union.
• Advise Management on the effectiveness of collection strategies for various portfolios and recommend enhancements and changes.

• No less than five (5) Ordinary Level passes, including Mathematics and English.
• Two to three years’ experience working in a similar position in a Credit Union or financial institution, with exposure to debt collection.
• Excellent communication and interpersonal skills.
• Ability to operate in a computerized environment.
• Any combination of qualifications and experience in a related field.
• Owns a vehicle in good, working condition.
• Great earning potential as remuneration is commissions based.