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Customer Service Representative


Full time Posted On 10.02.2024 Expire On 10.17.2024 Employer

Description


Job Summary:
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will possess strong communication skills, a basic understanding of electronics and beauty products, and a commitment to providing excellent customer service. This role involves assisting customers, managing online orders, and maintaining an organized workspace while promoting our beauty products.
 
Key Responsibilities:
  • Provide friendly and efficient support to customers in-person and over the phone.
  • Demonstrate knowledge of electronics, particularly mobile devices, to assist customers effectively.
  • Install screen protectors accurately and efficiently.
  • Prepare online orders for customer pickup or delivery.
  • Assist customers in selecting the right beauty products for their needs.
  • Sell beauty products and maintain an engaging sales environment.
  • Manage our Facebook pages by posting updates, taking orders, and responding to customer inquiries.
  • Coordinate orders for courier pickup and ensure timely delivery.
  • Maintain a clean and organized workspace to promote professionalism.
  • Conduct inventory checks and assist with stock management.
  • Operate printers and scanners for documentation and order processing.
  • Communicate effectively with customers and team members to ensure a positive experience.
 
Requirements:
  • Education: 3 CXC passes, including Mathematics and English.
  • Sales Skills: Ability to sell beauty products and assist customers in their selections.
  • Experience: Previous customer service experience is required.
  • Technical Skills: Basic computer literacy; ability to use printers and scanners.
  • Electronics Knowledge: Basic understanding of mobile devices.
  • Installation Skills: Proficient in installing screen protectors.
  • Communication Skills: Strong verbal communication and customer service skills.
 
Central candidate preferred but all are welcome to apply for the position


Overview


KEVANTECH
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Job ID:

115558

Title:

Customer Service Representative

Location:

,

Category:

Customer Service

Salary:

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Employment Type:

Full time

Posted:

10.02.2024


Tags


Customer Support : General-Other: Customer Support-Client Care, Retail Customer Service


Job Requirements


Requirements:
  • Education: 3 CXC passes, including Mathematics and English.
  • Sales Skills: Ability to sell beauty products and assist customers in their selections.
  • Experience: Previous customer service experience is required.
  • Technical Skills: Basic computer literacy; ability to use printers and scanners.
  • Electronics Knowledge: Basic understanding of mobile devices.
  • Installation Skills: Proficient in installing screen protectors.
  • Communication Skills: Strong verbal communication and customer service skills.

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